Why io4
Choosing your Microsoft partner: four models compared.
Each model meets a specific need. Here is where each one excels, and what io4 brings you: a team of Microsoft experts, weekly follow-up, a predictable budget.
Engagement models
Four Microsoft support models, side by side.
| Criterion | io4 Technologies | Independent consultant | Big firm | Hardware integrator |
|---|---|---|---|---|
| Engagement model | Prepaid hours or retainer + full expert team | On demand, per engagement | Per-project fixed fee | Hardware contract + service |
| Proactive follow-up | Automatic, weekly | On demand | Monthly / quarterly | Ticket-based |
| Microsoft specialization | Solutions Partner | Variable | Multi-vendor | Multi-vendor + hardware |
| Responsiveness | < 30 min (business hours) | Variable | 24–48 h | Depends on the contract |
| Access to leadership | Decision-makers reachable directly | Yes | Via account manager | Via customer service |
| Geographic coverage | Canada / France / USA | Local | International | National |
| Ideal for | A Microsoft environment managed continuously | A one-off, highly specialized need | Multi-year transformation with 50+ consultants | Buying and managing a hardware fleet |
Compare with your situation: 30 minutes with an expert.
Book a meetingA partner committed for the long term
Our io4 360 model supports you quarter after quarter: a bank of hours or an annual retainer, a whole team of experts, weekly follow-up. We know your environment and anticipate your needs.
End-to-end Microsoft expertise
Our experts dedicate themselves to the Microsoft ecosystem: Solutions Partner, continuous training, up-to-date certifications.
The rigor of a big firm, the agility of a close-knit team
A 6-step methodology proven across more than 500 projects, with decision-makers you can reach directly. Tangible deliverables.
A local team in Montreal and Lyon
Two offices: Montreal and Lyon. On-the-ground knowledge of the North American and European markets, French and English expertise on both sides of the Atlantic.
They trust us
More than 200 organizations in Canada, France and the United States.
A selection of recent clients — from large Canadian industrial groups to Québec SMBs, and American and European clients.
500+
Projects delivered since 2018
200+
Organizations supported
6
Industries

Food processing

Forestry

Manufacturing
Manufacturing

Mining / Val-d'Or

Construction

Technology

Public transit

Municipal

Municipal

Municipal

Public sector

Public sector

Healthcare
Education

Education
And many more: 25+ school service centres, 10+ CEGEPs, CIUSSS, public bodies, nonprofits, professional firms.
See the case studiesThe right choice if…
io4 is right for you if:
- You want a Microsoft environment managed continuously, with a structured program and weekly follow-up.
- Your organization runs on Microsoft 365, Azure or Dynamics and wants to get the most out of it.
- You want four to six senior specialists who deliver fast, with direct access to leadership.
- You are looking for the best value for money: continuously trained experts and a predictable budget.
Continuity and depth. io4 brings four to six specialists to a single contract: your projects keep moving during vacations and cover every Microsoft domain. Shared documentation ensures continuity, whoever is on the team.
Response time and the actual seniority of the people doing the work. At io4, the architect who scopes your project also delivers it. Your budget goes straight to expertise.
Microsoft licences. Our architecture recommendations are driven solely by your needs.
The io4 360 model starts making sense at 30 to 50 Microsoft 365 users and scales to around 5,000 to 50,000 users depending on complexity. From the first conversation, we tell you which model best fits your size.
Size your contractThe standard contract is 12 months renewable, with quarterly commitments available to test the relationship. The architecture documentation and the access belong to you: a successor takes over the environment immediately.
30 minutes to frame what matters.
A direct conversation with one of our experts: free, focused and practical. You leave with a clear, reasoned perspective on your situation.

