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io4 Technologies

Why io4

Choosing your Microsoft partner: four models compared.

Each model meets a specific need. Here is where each one excels, and what io4 brings you: a team of Microsoft experts, weekly follow-up, a predictable budget.

Engagement models

Four Microsoft support models, side by side.

Criterionio4 TechnologiesIndependent consultantBig firmHardware integrator
Engagement modelPrepaid hours or retainer + full expert teamOn demand, per engagementPer-project fixed feeHardware contract + service
Proactive follow-upAutomatic, weeklyOn demandMonthly / quarterlyTicket-based
Microsoft specializationSolutions PartnerVariableMulti-vendorMulti-vendor + hardware
Responsiveness< 30 min (business hours)Variable24–48 hDepends on the contract
Access to leadershipDecision-makers reachable directlyYesVia account managerVia customer service
Geographic coverageCanada / France / USALocalInternationalNational
Ideal forA Microsoft environment managed continuouslyA one-off, highly specialized needMulti-year transformation with 50+ consultantsBuying and managing a hardware fleet

Compare with your situation: 30 minutes with an expert.

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A partner committed for the long term

Our io4 360 model supports you quarter after quarter: a bank of hours or an annual retainer, a whole team of experts, weekly follow-up. We know your environment and anticipate your needs.

End-to-end Microsoft expertise

Our experts dedicate themselves to the Microsoft ecosystem: Solutions Partner, continuous training, up-to-date certifications.

The rigor of a big firm, the agility of a close-knit team

A 6-step methodology proven across more than 500 projects, with decision-makers you can reach directly. Tangible deliverables.

A local team in Montreal and Lyon

Two offices: Montreal and Lyon. On-the-ground knowledge of the North American and European markets, French and English expertise on both sides of the Atlantic.

They trust us

More than 200 organizations in Canada, France and the United States.

A selection of recent clients — from large Canadian industrial groups to Québec SMBs, and American and European clients.

500+

Projects delivered since 2018

200+

Organizations supported

6

Industries

Olymel

Food processing

Domtar

Forestry

Matelas Dauphin

Manufacturing

Attindas

Manufacturing

ACE Services Mécaniques

Mining / Val-d'Or

Roxboro

Construction

Vosker

Technology

RTC

Public transit

Ville de Québec

Municipal

Ville de Gatineau

Municipal

Ville de Saint-Lin

Municipal

Tribunal administratif du Québec

Public sector

Office de la protection du consommateur

Public sector

CIUSSS

Healthcare

CSS Laval

Education

Collège Letendre

Education

And many more: 25+ school service centres, 10+ CEGEPs, CIUSSS, public bodies, nonprofits, professional firms.

See the case studies

The right choice if…

io4 is right for you if:

  • You want a Microsoft environment managed continuously, with a structured program and weekly follow-up.
  • Your organization runs on Microsoft 365, Azure or Dynamics and wants to get the most out of it.
  • You want four to six senior specialists who deliver fast, with direct access to leadership.
  • You are looking for the best value for money: continuously trained experts and a predictable budget.

Frequently asked questions

Frequently asked questions about our model.

Another question? Write to us.

  • Continuity and depth. io4 brings four to six specialists to a single contract: your projects keep moving during vacations and cover every Microsoft domain. Shared documentation ensures continuity, whoever is on the team.

  • Response time and the actual seniority of the people doing the work. At io4, the architect who scopes your project also delivers it. Your budget goes straight to expertise.

  • Microsoft licences. Our architecture recommendations are driven solely by your needs.

  • The io4 360 model starts making sense at 30 to 50 Microsoft 365 users and scales to around 5,000 to 50,000 users depending on complexity. From the first conversation, we tell you which model best fits your size.

    Size your contract
  • The standard contract is 12 months renewable, with quarterly commitments available to test the relationship. The architecture documentation and the access belong to you: a successor takes over the environment immediately.

Let's talk about your project

30 minutes to frame what matters.

A direct conversation with one of our experts: free, focused and practical. You leave with a clear, reasoned perspective on your situation.

Or call us directly:+1 888 285 9583
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